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Privacy Policy

Effective Date: January 1, 2025  ·  Last Updated: January 1, 2026

1. Who We Are

Eezzyy Global Consultancy Services Ltd provides professional certification training, English proficiency test preparation, coworking space services, and testing center operations. Our website address is: https://eezzyglobalconsult.com/ If you have questions regarding this Privacy Policy, you may contact us at: Email: support@eezzyglobalconsult.com Address: Eezzyy Global Consultancy, Kayode Sonoiki Mall, Beside University of Ibadan Post Office, Ibadan. Phone: +234 901 218 4068

2. Scope of This Policy

This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you: • Visit our website • Enroll in training programs • Register for examinations • Use our coworking facilities • Contact us • Make payments • Interact with us online or offline This policy applies to users worldwide, including individuals in the European Economic Area (EEA) and the United Kingdom.

3. What Personal Data We Collect

We may collect the following categories of personal data: 3.1 Identity & Contact Information Full name, email address, phone number, date of birth, residential address, government-issued ID (where required), and passport photograph (where required by examination bodies). 3.2 Academic & Testing Information Course enrollments, examination registrations, test attendance records, and exam performance and results (where applicable). 3.3 Payment Information Billing details, transaction records, and payment confirmation references. Note: We do not store full debit or credit card details. Payments are processed through secure third-party payment processors. 3.4 Technical Data IP address, browser type, device information, operating system, website usage statistics, cookies and tracking technologies. 3.5 CCTV & Facility Monitoring Data Our coworking space and testing center premises may use CCTV systems for security, fraud prevention, and examination integrity.

4. Lawful Basis for Processing (GDPR Compliance)

If you are located in the EEA or UK, we process your personal data under the following lawful bases: • Consent – where you have given clear permission • Contractual necessity – to fulfill training, testing, or coworking agreements • Legal obligation – to comply with applicable laws • Legitimate interests – to improve services, ensure security, and prevent fraud You may withdraw consent at any time where processing is based on consent.

5. How We Use Your Personal Data

We use your personal data to: • Process course and examination registrations • Verify identity for testing purposes • Provide training and educational services • Manage coworking memberships and facility access • Process payments • Communicate updates, schedules, and service notices • Maintain examination integrity • Improve website performance • Comply with regulatory obligations We do not sell your personal data.

6. Sharing of Personal Data

We may share your personal data with: • Certification and examination bodies • Accreditation partners • Payment processing providers • IT and cloud service providers • Regulatory authorities (where legally required) • Professional advisers (legal, accounting, compliance) Where data is transferred internationally, we ensure appropriate safeguards are in place.

7. International Data Transfers

If personal data is transferred outside Nigeria or the European Economic Area, we implement appropriate safeguards including: • Contractual data protection clauses • Secure cloud hosting environments • Vendor compliance reviews

8. Data Retention

We retain personal data only as long as necessary for: • Delivery of services • Compliance with regulatory requirements • Examination body record-keeping requirements • Dispute resolution When no longer required, data is securely deleted or anonymized.

9. Data Security

We implement appropriate technical and organizational measures including: • Secure server environments • Encrypted communications (SSL) • Restricted staff access • Secure payment gateways • CCTV security controls • Staff confidentiality agreements While we strive to protect your data, no method of transmission over the Internet is 100% secure.

10. Your Data Protection Rights

If you are in the EEA, UK, or jurisdictions with similar laws, you have the right to: • Access your personal data • Request correction of inaccurate data • Request deletion ("Right to be Forgotten") • Restrict processing • Object to processing • Data portability • Withdraw consent • Lodge a complaint with a supervisory authority To exercise your rights, contact us using the details provided above.

11. Cookies and Tracking Technologies

Our website may use cookies to improve website functionality, analyze traffic patterns, and remember user preferences. You can manage cookie preferences through your browser settings or our cookie consent tool. See our Cookie Policy for more details.

12. CCTV Monitoring Notice

Our physical premises may use CCTV monitoring for security and safety, fraud prevention, examination integrity, and protection of staff and clients. Footage is retained only for a reasonable period and accessed only when necessary.

14. Children's Data

Our services are not directed toward children under 16 without parental consent. Where required, we obtain appropriate consent before processing minor data.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal or operational requirements. Updates will be posted on this page with a revised "Last Updated" date.

16. Contact Information

Eezzyy Global Consultancy Services Ltd Email: support@eezzyglobalconsult.com Address: Eezzyy Global Consultancy, Kayode Sonoiki Mall, Beside University of Ibadan Post Office, Ibadan. Phone: +234 901 218 4068 For data protection inquiries, please contact us via email with the subject line: Data Protection Request.